Hotel Crystal Inn Refunds and Cancellations Policy

This Refunds and Cancellations Policy (“Policy”) outlines the terms and conditions governing reservations, cancellations, and refunds at Hotel Crystal Inn (“we,” “us,” or “our”). By making a reservation and using our services, you agree to comply with and be bound by this Policy.

1. Reservations: 1.1. All reservations are subject to availability and are not guaranteed until confirmed by us. 1.2. A valid credit card or payment may be required to secure a reservation.

2. Cancellations: 2.1. Cancellation policies vary based on the type of reservation and are subject to the hotel’s discretion. 2.2. For cancellations made [insert number] days prior to the check-in date, no cancellation fees will apply. 2.3. For cancellations made within [insert number] days of the check-in date, a [insert percentage]% cancellation fee will apply.

3. No-Shows: 3.1. A no-show is defined as a reservation for which the guest does not arrive on the scheduled check-in date without prior notification. 3.2. In the case of a no-show, a [insert percentage]% no-show fee based on the total reservation cost will apply.

4. Early Departures: 4.1. Guests who depart before the scheduled check-out date may be subject to an early departure fee. 4.2. The early departure fee is equivalent to [insert number] nights’ accommodation cost.

5. Refunds: 5.1. Refunds, if applicable, will be processed in accordance with this Policy. 5.2. Refunds for cancellations will be made to the original payment method used for the reservation. 5.3. Refunds for no-shows and early departures are subject to the hotel’s discretion.

6. Special Promotions and Packages: 6.1. Special promotions, packages, or discounted rates may have specific cancellation and refund policies. These will be communicated at the time of booking.

7. Changes to Reservations: 7.1. Changes to reservations, including modifications to check-in/check-out dates or room types, are subject to availability and may incur additional charges.

8. Group Reservations: 8.1. Group reservations may have separate cancellation and refund policies, which will be communicated during the booking process.

9. Contact Us: 9.1. For inquiries or assistance regarding cancellations and refunds, please contact us at [insert contact information].

By making a reservation and using our services, you acknowledge that you have read, understood, and agree to this Refunds and Cancellations Policy. It’s important to review this policy before making a reservation, as it may affect your cancellation options and potential refunds.

Last updated: [insert date]

Note: Always seek legal advice to ensure that your refunds and cancellations policy aligns with your hotel’s practices and local regulations. Customize the policy based on your specific terms and conditions.